Only practice makes perfect -- especially when it comes to selling products and services on the telephone. But very few people working in the fast-growing field of telesales understand what they should be practicing.

The fact is that there Is a unique set of techniques and methods that work best on the phone, and Teleselling Techniques That Close the Sale is the first book to clearly and completely outline the rules of the game.

Based on the author's vast experience in telesales, the book explores the differences between in-person and on-phone selling. And it supplies practical guidelines for using the six ingredients of a successful sales call:

** exuding energy and enthusiasm
** qualifying the call
** talking to the decision-maker
** setting objectives
** investigating thoroughly
** closing the sale