Scenarios, Stories, Use Cases: Through the Systems Development Life-Cycle
Ian Alexander, Neil Maiden
This book covers lots of different ways that Scenarios and User Stories have been applied in multiple industries. I'm a fan of the methodology and so appreciated all of the different viewpoints. The book does suffer from being written from multiple authors with different agendas, and you may not find something of value in all of the chapters. However, I found it useful to see the different techniques and case studies and recommend it if you are looking for ways to become more customer focused.
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The book removed at the request of the copyright holder.