I have mixed feelings about this book. It's fun to be reminded, for example, of the "games people play" (Eric Berne) and, finally, I've learned how to pronounce the last name of flow theorist Mihaly Csikszentmihalyi ("Chick-sent-me-hi"). But I don't consider Malcolm Gladwell, however smart and entertaining and interesting he is, to be on a par with Carl Jung and Karen Horney. I only recommend this book if you're looking for a Reader's Digest approach to psychology.