In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers. Likewise, when supplying ISO 9001:2000 accredited customers, suppliers must be prepared to undergo a similar audit. Revised, updated and expanded, ISO 9001:2000 Audit Procedures describes the methods for completing management reviews and quality audits, and outlines the experiences of working with 9001:2000 since its launch in 2000. It also includes essential new material on process models, generic pocesses, the requirements for mandatory documented procedures, and detailed coverage of auditors questionnaires.

* Internal, external and third-party audits are central to ISO 9001:2000 accreditation
* A new edition, updated in the light of three years experience with the standard and with essential information on the relationship of ISO 9001:2000 with other quality and environmental audit requirments and procedures
* Includes audit check lists and templates; the only ISO 9001:2000 audit refence you will need